
CITY OF SUNNYVALE
CODE OF CONDUCT FOR ELECTED OFFICIALS
Prepared by Council Protocol Subcommittee
Jack Walker, Chair
Jim Roberts, Member
Fred Fowler, Member
City of Sunnyvale Code of Conduct
for Elected Officials
"Conduct is three-fourths of our life and its largest concern."
-- Matthew Arnold
The Three Rs of Sunnyvale Government Leadership:
Roles, Responsibilities and Respect
The City Charter provides detailed information on the roles and responsibilities of Councilmembers, the Vice Mayor, and the Mayor. The City’s Code of Ethics provides guidance on ethical issues and questions of right and wrong. Until now, what has not been clearly written down is a Code of Conduct for Sunnyvale’s elected officials.
This Code of Conduct is designed to describe the manner in which Councilmembers should treat one another, city staff, constituents, and others they come into contact with in representing the City of Sunnyvale. It reflects the work of a Council Policy and Protocol Subcommittee that was charged with defining more clearly the behavior, manners, and courtesies that are suitable for various occasions. The Subcommittee also considered a wide variety of policy changes and clarifications designed to make public meetings and the process of governance run more smoothly.
The contents of this Code of Conduct includes: Pages
| • Overview of Roles & Responsibilities |
2-3 |
| • Policies & Protocol Related to Conduct | 4-5 |
| • Council Conduct with One Another | 6-7 |
| • Council Conduct with City Staff | 8-9 |
| • Council Conduct with The Public | 10-11 |
| • Council Conduct with Other Public Agencies | 12 |
| • Council Conduct with Boards and Commissions | 13-14 |
| • Council Conduct with The Media | 15 |
| • Sanctions |
16 |
| • Principles of Proper Conduct | 17 |
| • Checklist for Monitoring Conduct | 18 |
| • Glossary of Terms | 19 |
The constant and consistent theme through all of the conduct guidelines is "respect." Councilmembers experience huge workloads and tremendous stress in making decisions that could impact thousands of lives. Despite these pressures, elected officials are called upon to exhibit appropriate behavior at all times. Demonstrating respect for each individual through words and actions is the touchstone that can help guide Councilmembers to do the right thing in even the most difficult situations.
Overview of Roles & Responsibilities
"Leadership is an action, not a word."
-- Richard Cooley
Other resources that are helpful in defining the roles and responsibilities of elected officials can be found in the Sunnyvale City Charter and in the Leadership Guide for Mayors and
Councilmembers published by the League of California Cities.
MAYOR
• Serves at the pleasure of the Council (Sunnyvale City Charter, Section 605)
• Acts as the official head of the City for all ceremonial purposes (Sunnyvale City Charter,
Section 605)
• Chairs Council meetings (Sunnyvale City Charter, Section 605)
• Calls for special meetings (Sunnyvale City Charter, Section 609)
• Recognized as spokesperson for the City
• Selects substitute for City representation when Mayor cannot attend
• Makes judgment calls on proclamations, Special Orders of the Day, etc.
• Recommends subcommittees as appropriate for Council approval
• Serves as the liaison between the Council and the City Manager and City Attorney in regards to
employee relations
• Leads the Council into an effective, cohesive working team
• Signs documents on behalf of the City
• Serves as official delegate of the City to the U.S. Conference of Mayors and other events and conferences
VICE MAYOR
• Serves at the pleasure of the Council (Sunnyvale City Charter, Section 606)
• Performs the duties of the Mayor if the Mayor is absent or disabled (Sunnyvale City Charter, Section 606)
• Chairs Council meetings at the request of the Mayor
• Represents the City at ceremonial functions at the request of the Mayor
• Reports closed session actions at public Council meetings
• Moves for Makes routine motion on consent items on the City Council
ALL COUNCILMEMBERS
All members of the City Council, including those serving as Mayor and Vice Mayor, have equal votes. No Councilmember has more power than any other Councilmember, and all should be treated with equal respect.
All Councilmembers should:
| • | Fully participate in City Council meetings and other public forums while demonstrating respect, kindness, consideration, and courtesy to others |
| • | Prepare in advance of Council meetings and be familiar with issues on the agenda |
| • | Represent the City at ceremonial functions at the request of the Mayor |
| • | Place activities and events on the Council’s weekly activities calendar that invite official participation of all Councilmembers. A list of the activities of individual Councilmembers may also be submitted for public record at the option of the Councilmember |
| • | Be respectful of other people’s time. Stay focused and act efficiently during public meetings. |
| • | Serve as a model of leadership and civility to the community |
| • | Inspire public confidence in Sunnyvale government |
| • | Provide contact information with the Council Executive Assistant in case an emergency or urgent situation arises while the Councilmember is out of town |
| • | Demonstrate honesty and integrity in every action and statement |
| • | Participate in scheduled activities to increase team effectiveness and review Council procedures, such as this Code of Conduct |
MEETING CHAIR
The Mayor will chair official meetings of the City Council, unless the Vice Mayor or another Councilmember is designated as Chair of a specific meeting.
• Maintains order, decorum, and the fair and equitable treatment of all speakers
• Keeps discussion and questions focused on specific agenda item under consideration
• Makes parliamentary rulings with advice, if requested, from the City Attorney who acts as an advisory parliamentarian. Chair rulings may be overturned if a
Councilmember makes a motion as an individual and the majority of the Council votes to overrule the Chair.
FORMER COUNCILMEMBERS
Past members of the City Council who speak to the current City Council about a pending issue should disclose who they are speaking on behalf of (individual or organization).
Policies & Protocol Related To Conduct
"Wherever there is a human being, there is an opportunity for kindness."
-- Seneca
Ceremonial Events
Requests for a City representative at ceremonial events will be handled by City staff. The Mayor will serve as the designated City representative. If the Mayor is unavailable, then City staff will determine if event organizers would like another representative from the Council. If yes, then the Mayor will recommend which
Councilmember should be asked to serve as a substitute. Invitations received at City Hall are presumed to be for official City representation. Invitations addressed to
Councilmembers at their homes are presumed to be for unofficial, personal consideration.
Correspondence Signatures
Councilmembers do not need to acknowledge the receipt of correspondence, or copies of correspondence, during Council meetings. City staff will prepare official letters in response to public inquiries and concerns. These letters will carry the signature of the Mayor unless the Mayor requests that they be signed by another
Councilmember or City staff.
If correspondence is addressed only to one Councilmember, that Councilmember should check with staff on the best way to respond to the sender.
Endorsement of Candidates
Councilmembers have the right to endorse candidates for all Council seats or other elected offices.
It is inappropriate to mention endorsements during Council meetings or other official City meetings.
Intergovernmental Relations
The Council will hold a quarterly meeting on intergovernmental relations (IGR) to assign specific
Councilmembers to take a leadership role on new issues and to hear updates on pending issues. A Chair for each Council Subcommittee should be selected at the first meeting of the Subcommittee after the IGR assignments are made.
Legislative Process
The City of Sunnyvale uses the Planning and Management System (PAMS) as a guideline for its legislative process. Details of the PAMS system may be found in City manuals. The City uses parliamentary procedure for meeting management.
Non-agenda Items
During a designated period of the agenda, citizens, Councilmembers and staff may bring forth issues or questions that are not on the meeting’s agenda. Topics should be legislative items requiring action by the Mayor or the Council, study issues for future consideration, and requests for information. Each speaker, citizen or elected official, will be limited to five minutes.
Public Announcements in Council Meetings
Councilmembers who want to speak first during the Public Announcement portion of the Council meeting should notify the Chair in advance. Otherwise,
Councilmembers will be recognized when the Chair notices the light signal.
Councilmembers, like members of the public who use this portion of the agenda to recognize achievements or promote an event, will be limited to three minutes each, and should keep the focus on matters of community-wide interest.
Public Meeting Hearing Protocol
The applicant or appellant shall have the right to speak first. The Chair will determine the length of time allowed for this presentation. Speakers representing either pro or con points of view will be allowed to follow. The Chair will determine how much time will be allowed for each speaker, with 3 to 5 minutes the standard time granted. The applicant or appellant will be allowed to make closing comments. The Chair has the responsibility to run an efficient public meeting and has the discretion to modify the public hearing process in order to make the meeting run smoothly.
Councilmembers will not express opinions during the public hearing portion of the meeting except to ask pertinent questions of the speaker or staff. "I think" and "I feel" comments by Councilmembers are not appropriate until after the close of the public hearing. Councilmembers should refrain from arguing or debating with the public during a public hearing and shall always show respect for different points of view.
Main motions may be followed by amendments, followed by substitute motions. Any Councilmember can call for a point of order. Only Councilmembers who voted on the prevailing side may make motions to reconsider. Councilmembers who desire to make the first motion on issues which they feel strongly about should discuss their intention with the Chair in advance of the Council meeting.
Travel Expenses
The policies and procedures related to the reimbursement of travel expenses for official City business by
Councilmembers are outlined in Council Policy 7.3.12. All Council travel in excess of the allowed budget, in which the
Councilmember expects to officially represent the City and/or be reimbursed by the City for travel costs, must be approved in advance by the Council. The travel policy and budget for Council should be reviewed at each two-year budget cycle.
Council Conduct with One Another
"In life, courtesy and self-possession, and in the arts, style, are the sensible impressions of the free mind, for both arise out of a deliberate shaping of all things and from never being swept away,
whatever the emotion, into confusion or dullness."-- William Butler Yeats
Councils are composed of individuals with a wide variety of backgrounds, personalities, values, opinions, and goals. Despite this diversity, all have chosen to serve in public office in order to preserve and protect the present and the future of the community. In all cases, this common goal should be acknowledged even as Council may "agree to disagree" on contentious issues.
IN PUBLIC MEETINGS
• Use formal titles
The Council should refer to one another formally during public meetings as Mayor, Vice Mayor or Councilmember followed by the individual’s last name.
• Practice civility and decorum in discussions and debate
Difficult questions, tough challenges to a particular point of view, and criticism of ideas and information are legitimate elements of a free democracy in action. This does not allow, however,
Councilmembers to make belligerent, personal, impertinent, slanderous, threatening, abusive, or disparaging comments. No shouting or physical actions that could be construed as threatening will be tolerated.
• Honor the role of the Chair in maintaining order
It is the responsibility of the Chair to keep the comments of Councilmembers on track during public meetings.
Councilmembers should honor efforts by the Chair to focus discussion on current agenda items. If there is disagreement about the agenda or the Chair’s actions, those objections should be voiced politely and with reason, following procedures outlined in parliamentary procedure.
• Avoid personal comments that could offend other Councilmembers
If a Councilmember is personally offended by the remarks of another
Councilmember, the offended Councilmember should make notes of the actual words used and call for a "point of personal privilege" that challenges the other
Councilmember to justify or apologize for the language used. The Chair will maintain control of this discussion.
• Demonstrate effective problem-solving approaches
Councilmembers have a public stage to show how individuals with disparate points of view can find common ground and seek a compromise that benefits the community as a whole.
IN PRIVATE ENCOUNTERS
• Continue respectful behavior in private
The same level of respect and consideration of differing points of view that is deemed appropriate for public discussions should be maintained in private conversations.
• Be aware of the insecurity of written notes, voicemail messages, and e-mail
Technology allows words written or said without much forethought to be distributed wide and far. Would you feel comfortable to have this note faxed to others? How would you feel if this voicemail message was played on a speaker phone in a full office? What would happen if this e-mail message was forwarded to others? Written notes, voicemail messages and e-mail should be treated as potentially "public" communication.
• Even private conversations can have a public presence
Elected officials are always on display – their actions, mannerisms, and language are monitored by people around them that they may not know. Lunch table conversations will be eavesdropped upon, parking lot debates will be watched, and casual comments between individuals before and after public meetings noted.
Council Conduct with City Staff
"Never let a problem become an excuse."
-- Robert Schuller
Governance of a City relies on the cooperative efforts of elected officials, who set policy, and City staff, who implement and administer the Council’s policies. Therefore, every effort should be made to be cooperative and show mutual respect for the contributions made by each individual for the good of the community.
• Treat all staff as professionals
Clear, honest communication that respects the abilities, experience, and dignity of each individual is expected. Poor behavior towards staff is not acceptable.
• Limit contact to specific City staff
Questions of City staff and/or requests for additional background information should be directed only to the City Manager, City Attorney, Assistant City Manager, or Department Heads. The Office of the City Manager should be copied on any request, except those to the City Attorney.
Requests for follow-up or directions to staff should be made only through the City Manager or the City Attorney when appropriate. When in doubt about what staff contact is appropriate, Councilmembers should ask the City Manger for direction.
Materials supplied to a Councilmember in response to a request will be made available to all members of the Council so that all have equal access to information.• Do not disrupt City staff from their jobs
Councilmembers should not disrupt City staff while they are in meetings, on the phone, or engrossed in performing their job functions in order to have their individual needs met.
• Never publicly criticize an individual employee
Council should never express concerns about the performance of a City employee in public, to the employee directly, or to the employee’s manager. Comments about staff performance should only be made to the City Manager through private correspondence or conversation. Comments about staff in the office of the City Attorney should be made directly to the City Attorney.
• Do not get involved in administrative functions
Councilmembers must not attempt to influence City staff on the making of appointments, awarding of contracts, selecting of consultants, processing of development applications, or granting of City licenses and permits. [See Code of Ethics] The Sunnyvale City Charter, Section 807, also contains information about the prohibition of Council interference in administrative functions.
• Check with City staff on correspondence before taking action
Before sending correspondence, Councilmembers should check with City staff to see if an official City response has already been sent or is in progress.
• Do not attend meetings with City staff unless requested by staff.
Even if the Councilmember does not say anything, the Councilmember’s presence implies support, shows partiality, intimidates staff, and hampers staff’s ability to do their job objectively.
• Limit requests for staff support
Routine secretarial support will be provided to all Councilmembers. All mail for
Councilmembers is opened by the Council Executive Assistant, unless other arrangements are requested by a
Councilmember. Mail addressed to the Mayor is reviewed first by the City Manager who notes suggested action and/or follow-up items.
Requests for additional staff support – even in high priority or emergency situations -- should be made to the City Manager who is responsible for allocating City resources in order to maintain a professional, well-run City government.
• Do not solicit political support from staff
Councilmembers should not solicit any type of political support (financial contributions, display of posters or lawn signs, name on support list, etc.) from City staff. City staff may, as private citizens with constitutional rights, support political candidates but all such activities must be done away from the workplace.
Council Conduct with The Public
"If a man be gracious and courteous to strangers, it shows he is a citizen of the world, and that his heart is no island cut off from other lands, but a continent that joins to them."
-- Francis Bacon
IN PUBLIC MEETINGS
Making the public feel welcome is an important part of the democratic process. No signs of partiality, prejudice or disrespect should be evident on the part of individual Councilmembers toward an individual participating in a public forum. Every effort should be made to be fair and impartial in listening to public testimony.
• Be welcoming to speakers and treat them with care and gentleness
"I give many public presentations so standing up in front of a group and using a microphone is not new to me. But I found that speaking in front of Council was an entirely different experience. I was incredibly nervous and my voice was shaking. I think the reason was because the issue was so personal to me. The Council was going to take a vote that would affect my family’s daily life and my home. I was feeling a lot of emotion. The way that Council treats people during public hearings can do a lot to make them relax or to push their emotions to a higher level of intensity."
• Be fair and equitable in allocating public hearing time to individual speakers
"The first thing the Mayor said to me was to be brief because the meeting was running late and the Council was eager to go home. That shouldn’t be my problem. I’m sorry my item was at the end of the agenda and that there were a lot of speakers, but it is critically important to me and I should be allowed to say what I have to say and believe that the Council is listening to me."
The Chair will determine and announce limits on speakers at the start of the public hearing process. Generally, each speaker will be allocated five-minutes with applicants and appellants or their designated representatives allowed more time. If many speakers are anticipated, the Chair may shorten the time limit and/or ask speakers to limit themselves to new information and points of view not already covered by previous speakers.
No speaker will be turned away unless he or she exhibits inappropriate behavior. Each speaker may only speak once during the public hearing unless the Council requests additional clarification later in the process.
After the close of the public hearing, no more public testimony will be accepted unless the Chair reopens the public hearing for a limited and specific purpose.• Give the appearance of active listening
It is disconcerting to speakers to have Councilmembers not look at them when they are speaking. It is fine to look down at documents or to make notes, but reading for a long period of time gazing around the room gives the appearance of disinterest. Be aware of facial expressions, especially those that could be interpreted as "smirking," disbelief, anger or boredom.
• Ask for clarification, but avoid debate and argument with the public
Only the Chair – not individual Councilmembers -- can interrupt a speaker during a presentation. However, a
Councilmember can ask the Chair for a point of order if the speaker is off the topic or exhibiting behavior or language the
Councilmember finds disturbing.
If speakers become flustered or defensive by Council questions, it is the responsibility of the Chair to calm and focus the speaker and to maintain the order and decorum of the meeting. Questions by Councilmembers to members of the public testifying should seek to clarify or expand information. It is never appropriate to belligerently challenge or belittle the speaker. Councilmembers’ personal opinions or inclinations about upcoming votes should not be revealed until after the public hearing is closed.
• No personal attacks of any kind, under any circumstance
Councilmembers should be aware that their body language and tone of voice, as well as the words they use, can appear to be intimidating or aggressive.
• Follow parliamentary procedure in conducting public meetings
The City Attorney serves as advisory parliamentarian for the City and is available to answer questions or interpret situations according to parliamentary procedures. Final rulings on parliamentary procedure are made by the Chair, subject to the appeal of the full Council..
IN UNOFFICIAL SETTINGS
• Make no promises on behalf of the Council
Councilmembers will frequently be asked to explain a Council action or to give their opinion about an issue as they meet and talk with constituents in the community. It is appropriate to give a brief overview of City policy and to refer to City staff for further information. It is inappropriate to overtly or implicitly promise Council action, or to promise City staff will do something specific (fix a pothole, remove a library book, plant new flowers in the median, etc.).
• Make no personal comments about other Councilmembers
It is acceptable to publicly disagree about an issue, but it is unacceptable to make derogatory comments about other
Councilmembers, their opinions and actions.
• Remember that despite its impressive population figures, Sunnyvale is a small town at heart
Councilmembers are constantly being observed by the community every day that they serve in office. Their behaviors and comments serve as models for proper deportment in the City of Sunnyvale.
Honesty and respect for the dignity of each individual should be reflected in every word and action taken by
Councilmembers, 24 hours a day, seven days a week. It is a serious and continuous responsibility.
Council Conduct with Other Public Agencies
"Always do right. This will gratify some people and astonish the rest."
-- Mark Twain
• Be clear about representing the city or personal interests
If a Councilmember appears before another governmental agency or organization to give a statement on an issue, the
Councilmember must clearly state: 1) if his or her statement reflects personal opinion or is the official stance of the City; 2)
whether this is the majority or minority opinion of the Council.
If the Councilmember is representing the City, the Councilmember must support and advocate the official City position on an issue, not a personal viewpoint.
If the Councilmember is representing another organization whose position is different from the City, the Councilmember should withdraw from voting on the issue if it significantly impacts or is detrimental to the City’s interest. Councilmembers should be clear about which organizations they represent and inform the Mayor and Council of their involvement.
• Correspondence also should be equally clear about representation
City letterhead may be used when the Councilmember is representing the City and the City’s official position. A copy of official correspondence should be given to the Council Executive Assistant to be filed in the Council Office as part of the permanent public record.
It is best that City letterhead not be used for correspondence of Councilmembers representing a personal point of view, or a dissenting point of view from an official Council position. However, should Councilmembers use City letterhead to express a personal opinion , the official City position must be stated clearly so the reader understands the difference between the official City position and the minor viewpoint of the Councilmember.
Council Conduct With Boards and Commissions
"We rarely find that people have good sense unless they agree with us."
--Francois, Duc de La Rochefoucauld
The City has established several Boards and Commissions as a means of gathering more community input. Citizens who serve on Boards and Commissions become more involved in government and serve as advisors to the City Council. They are a valuable resource to the City’s leadership and should be treated with appreciation and respect.
• If attending a Board or Commission meeting, be careful to only express personal opinions
Councilmembers may attend any Board or Commission meeting, which are always open to any member of the public. However, they should be sensitive to the way their participation – especially if it is on behalf of an individual, business or developer -- could be viewed as unfairly affecting the process. Any public comments by a Councilmember at a Board or Commission meeting should be clearly made as individual opinion and not a representation of the feelings of the entire City Council.
• Limit contact with Board and Commission members to questions of clarification
It is inappropriate for a Councilmember to contact a Board or Commission member to lobby on behalf of an individual, business, or developer. It is acceptable for Councilmembers to contact Board or Commission members in order to clarify a position taken by the Board or Commission.
• Remember that Boards and Commissions serve the community, not individual
Councilmembers
The City Council appoints individuals to serve on Boards and Commissions, and it is the responsibility of Boards and Commissions to follow policy established by the Council. But Board and Commission members do not report to individual Councilmembers, nor should Councilmembers feel they have the power or right to threaten Board and Commission members with removal if they disagree about an issue. Appointment and re-appointment to a Board or Commission should be based on such criteria as expertise, ability to work with staff and the public, and commitment to fulfilling official duties. A Board or Commission appointment should not be used as a political "reward."
• Be respectful of diverse opinions
A primary role of Boards and Commissions is to represent many points of view in the community and to provide the Council with advice based on a full spectrum of concerns and perspectives. Councilmembers may have a closer working relationship with some individuals serving on Boards and Commissions, but must be fair and respectful of all citizens serving on Boards and
Commmissions.
• Keep political support away from public forums
Board and Commission members may offer political support to a Councilmember, but not in a public forum while conducting official duties. Conversely, Councilmembers may support Board and Commission members who are running for office, but not in an official forum in their capacity as a Councilmember.
• Inappropriate behavior can lead to removalInappropriate behavior by a Board or Commission member should be noted to the Mayor, and the Mayor should counsel the offending member. If inappropriate behavior continues, the Mayor should bring the situation to the attention of the Council and the individual is subject to removal from the Board or Commission.
Council Conduct with The Media
"Keep them well fed and never let them know that all you’ve got is a chair and a whip."
-- Lion Tamer School
Councilmembers are frequently contacted by the media for background and quotes.
• The best advice for dealing with the media is to never go "off the record"
Most members of the media represent the highest levels of journalistic integrity and ethics, and can be trusted to keep their word. But one bad experience can be catastrophic. Words that are not said cannot be quoted.
• The Mayor is is the official spokesperson for the representative on City position.
The Mayor is the designated representative of the Council to present and speak on the official City position. If an individual
Councilmember is contacted by the media, the Councilmember should be clear about whether their comments represent the official City position or a personal
viewpoint.
• Choose words carefully and cautiously
Comments taken out of context can cause problems. Be especially cautious about humor, sardonic asides, sarcasm, or word play. It is never appropriate to use personal slurs or swear words when talking with the media.
Sanctions
"You cannot have a proud and chivalrous spirit if your conduct is mean and paltry;
for whatever a man’s actions are, such must be his spirit."
-- Demosthenes
• Public Disruption
Members of the public who do not follow proper conduct after a warning in a public hearing may
be barred from further testimony at that meeting or removed from the Council Chambers.
• Inappropriate Staff Behavior
Councilmembers should refer to the City Manager any City staff or to the City Attorney any City
Attorney’s staff who do not follow proper conduct in their dealings with
Councilmembers, other
City staff, or the public. These employees may be disciplined in accordance with standard City
procedures for such actions. (Please refer to the section on Council Conduct with City Staff for
• Councilmembers Behavior and Conduct
City Councilmembers who intentionally and repeatedly do not follow proper conduct may be
Councilmembers should point out to the offending Councilmember infractions of the Code of
Ethics or Code of Conduct. If the offenses continue, then the matter should be referred to the Mayor in private. If the Mayor is the individual whose actions are being challenged, then the matter should be referred to the Vice Mayor.It is the responsibility of the Mayor to initiate action if a Councilmember’s behavior may warrant sanction. If no action is taken by the Mayor, the alleged violation(s) can be brought up with the full Council in a public meeting.
If violation of the Code of Ethics or Code of Conduct is outside of the observed behaviors by the Mayor or Councilmembers, the alleged violation should be referred to the Mayor. The Mayor should ask the City Manager and/or the City Attorney to investigate the allegation and report the findings to the Mayor. It is the Mayor’s responsibility to take the next appropriate action. These actions can include, but are not limited to: discussing and counseling the individual on the violations; recommending sanction to the full Council to consider in a public meeting; or forming a Council ad hoc subcommittee to review the allegation; the investigation and its findings, as well as to recommend sanction options for Council consideration. Videotaping of the complaint hearing should be used for a Council ad hoc subcommittee.
Principles of Proper Conduct
Proper conduct IS …
Proper conduct IS NOT …
It all comes down to respect
Respect for one another as individuals . . respect for the validity of different opinions . . .
respect for the democratic process . . . respect for the community that we serve.
Checklist for Monitoring Conduct
Glossary of Terms
|
attitude |
The manner in which one shows one’s dispositions, opinions, and feelings |
|
behavior |
External appearance or action; manner of behaving; carriage of oneself |
|
civility |
Politeness, consideration, courtesy |
|
conduct |
The way one acts; personal behavior |
|
courtesy |
Politeness connected with kindness |
|
decorum |
Suitable; proper; good taste in behavior |
|
manners |
A way of acting; a style, method, or form; the way in which thing are done |
|
point of order |
An interruption of a meeting to question whether rules or bylaws are being broken, such as the speaker has strayed from the motion currently under consideration |
|
point of personal privilege |
A challenge to a speaker to defend or apologize for comments that a fellow Council memberCouncilmember considers offensive |
|
propriety |
Conforming to acceptable standards of behavior |
|
protocol |
The courtesies that are established as proper and correct |
|
respect |
The act of noticing with attention; holding in esteem; courteous regard |
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