The MSA is an evaluation tool for candidate review utilized as part of the recruitment process. This tool includes interviews, report writing, and feedback on candidates and has proven to be valuable in determining the appropriateness of the match between the candidate and City employment. The consequences and related cost of not utilizing such an evaluation tool as part of the recruitment process is significant. The instrument has proven successful in screening in those candidates who have a higher probability of success in new jobs with the City. The MSA is an integral part of a comprehensive selection process designed to ensure that we select only top candidates for management positions within the City.

MSA evaluations vary in cost, depending on the extent of the required evaluation. In most cases, multiple candidates are evaluated for a single position vacancy. Based on recent trends, staff expects about 80 MSA evaluations to occur during the contract period.

The use of the MSA evaluation tool has been increasing in the City of Sunnyvale. It is an important tool to use as part of a comprehensive selection process for both new management employees and employees being considered for promotion to certain management positions. The cost of the assessment is really small when compared to the cost of hiring or promoting the wrong candidate. The use of the MSA evaluation process has increased the quality of the managers that we have hired and promoted.