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SUBJECT:

REPORT IN BRIEF

Approval is requested for the award of a one-year contract to Tiburon, Inc., of Fremont for software maintenance and support for the Department of Public Safety (DPS) Computer-Aided Dispatch and Records Management System (CAD/RMS).

BACKGROUND

The three software modules covered under the Tiburon software maintenance and support agreement consist of the Computer Aided Dispatch module, which includes the California Law Enforcement Telecommunications System (CLETS) and the Crime Analysis Reporting System (CARS), the Public Safety Records Management System (PRMS) module, and the mobile data computing module. The agreement includes periodic system review and analysis, new releases/upgrades, remote diagnostics, and telephone support.

DISCUSSION

Section 2.08.070(b) of the Sunnyvale Municipal Code exempts from competitive bidding those situations where the City’s requirements can be met solely by a single patented article or process. In this case, the CAD/RMS software is proprietary to Tiburon, Inc.; and Tiburon is the only supplier from whom ongoing software maintenance and support is available.

 FISCAL IMPACT

Total cost to the City for a one-year contract will be $64,301. Funds are available in Information Technology Account #766090 - Maintain Vendor Contracts for Applications Software.

RECOMMENDATION

It is recommended that Council award a one-year contract in the amount of $64,301 to Tiburon, Inc., of Fremont for software maintenance and support for the Department of Public Safety CAD/RMS system.

Prepared by:
Elaine Wesely
Purchasing Officer

Shawn Hernandez
Director, Information Technology

Approved by:
Robert S. LaSala
City Manager

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