1. Service Agreement: A Service Agreement executed in duplicate by the successful proposer. (A sample agreement is attached to this Request for Proposals (Attachment "L").

2. Evidence of Insurance: Include a copy of your firm’s insurance certificate and endorsements.

3. Performance Bond

4. Sunnyvale Business License: Include either a copy of your business license or a business license application and fee if you are not already licensed.

5. W-9: A completed Internal Revenue Form W-9 must be completed if awarded the contract

Failure of the successful proposer to make a timely submission to the Purchasing Division may result in a rescission of acceptance of the proposal by the City and in award of contract to another proposer.

12. Non-Collusion Certification - By submitting a proposal, proposer is certifying that it has not directly or indirectly been collusive with any other proposer in the preparation and submission of the proposer. If at any time it shall be found that the proposer to whom a contract has been awarded has, in presenting the proposer, colluded with any other party or parties, said proposer shall be liable to the City for all loss or damage which the City has or may suffer as the result of the collusive activity, including, but not limited to, the cost of advertising and awarding a new contract.

13. Sunnyvale Business License - The successful proposer shall either possess a current, valid Sunnyvale business license or shall have submitted a Sunnyvale business license application and fee at the time of contract award.

14. Reservations - The City reserves the right to:

A. Scope of Services - Contractor shall furnish all materials, equipment, transportation, machinery, supplies, tools, apparatus, incidentals, labor and supervision necessary to provide JANITORIAL SERVICES to the following City of Sunnyvale public buildings:

NOTE: The building square footages listed above are estimates only, and DO NOT necessarily reflect the actual janitorial cleaning square footage. The successful proposer shall be responsible for obtaining accurate janitorial cleaning measurements during the proposal process.

B. Work Schedule - Janitorial services shall be provided up to seven (7) days per week at the time specified for each location. General cleaning shall be performed between the hours of 5:00 PM and 5:00 AM (see Attachements A-K for actual times and frequency). The City with one (1) week’s advance notice may change schedules. The janitorial contractor shall provide twenty-four (24) hour emergency response if requested, and shall be allowed up to four (4) hours to respond within the time of request. Contractor shall provide a specific monthly schedule of all monthly, quarterly and semiannual services by building, giving specific dates. The schedule for the first two (2) months must be provided within five (5) days at the beginning of the contract. The third schedule, and subsequent monthly schedules, must be provided with each monthly invoice, and the invoices will not be paid if not accompanied by a cleaning schedule.

Example: If the contract is awarded on January 1^st, then Contractor would have five (5) days to provide to the City monthly cleaning schedules for January and February. As February comes to a close and the City receives Contractor’s February’s invoice, Contractor must attach the cleaning schedule for March, and this process would then continue for the term of the contract.

Such monthly, quarterly or annual cleaning services must be provided on the day stated on the monthly cleaning schedule, and if such work requires more than one (1) day to conclude, Contractor must complete the work on successive days. Contractor may request a change to this cleaning schedule with seven (7) days advance notice.

C. Holidays - The following eleven (11) days are City holidays on which Contractor may need to provide service. All City facilities are dynamic due to their programmed use; and some locations will require service on holidays and others will not.

Independence Day	New Year’s Eve
Labor Day	New Year’s Day
Thanksgiving	Martin Luther King’s Day
Day after Thanksgiving (Floating Holiday)	Presidents Day
Christmas Eve	Memorial Day
Christmas Day

Buildings that may require service during holidays are listed below - please note that Facilities Management will provide a schedule of which buildings will require holiday service thirty (30) days’ prior to the actual holiday.

1. Contractor shall furnish and keep in good working order all necessary tools, equipment and supplies such as, but not limited to waxes, soaps, cleaners, mops, brooms, buffers, ladders, hoses, vacuums, etc. The Superintendent of Facilities Management, or his designee, must approve for use all supplies and/or equipment used by Contractor. Any non-complying equipment or supplies shall be changed out immediately at the request of the Facilities Superintendent or his designee. Janitorial closets located in City facilities may be used by Contractor and shall be kept clean and free of debris and odor at all times. All supplies and equipment stored in any City janitorial closet shall be stored in a neat and orderly manner and in such a way as to prevent injury to City staff, the public, or Contractor’s employees. An equipment inventory shall be kept with Contractor’s on-site supervisor and copy given to the Superintendent’s designee as requested.

2. The City shall provide the following products for Contractor to use at City locations: toilet paper; paper towels; toilet seat covers; trash can liners; liquid hand soap; sanitary napkins; and all utilities including lights, power and water. Contractor shall stock and refill all restroom dispensers, as outlined in paragraph R (JANITORIAL CLEANING SPECIFICATIONS – Master List, #9 Restrooms, Locker Rooms, Dressing Rooms and Showers) and as listed in Attachments (A – K).

1. Contractor will assign a supervisor to be present during all scheduled cleaning hours and special work assignments. This custodial supervisor or lead supervisor shall be required to speak, read and understand English. Monthly janitorial supervisor’s reports shall be submitted to City’s Facility Management Liaison noting any building deficiencies needing correction.

2. Site supervisor shall carry a cell phone and pager by which the City staff shall be able to communicate with him/her. Other janitorial staff, at a minimum, should carry pagers and are allowed to use City phones to respond to work related issues.

3. Contractor shall provide a list of all Contractors’ staff assigned to each work site. The list shall include name, address, and driver’s license number and the employee’s work schedule and assignment. All employees shall have satisfactorily passed background screening for drug and alcohol use by Contractor.

4. All employees (including supervisors and managers) who work (regular service, fill-in work for absences and window/carpet shampoo crews) in the Police/Fire Public Safety building shall have satisfactorily passed a background investigation through the Police Department. The cost for such background checks will be paid by the City and require two weeks (14 days) to complete. Contractor is responsible for scheduling these background checks prior to any work in the Public Safety building.

F. Training - Contractor shall provide ongoing documented training programs for all of Contractor’s staff. Training programs shall include, but are not limited to, quality standards, task definitions, IPP plans (Injury & Illness Prevention Program), MSDS sheets (Material Safety Data Sheets), Cal-OSHA (California Occupational Health and Safety) regulations and all other safety regulations as required. Annually, and to be provided with the twelfth (12^th) invoice of each year, Contractor shall provide the Facilities Management Superintendent, or his designee, a report showing the training provided for the janitorial staff working in City buildings.

G. Employee Conduct - Employees of Contractor, while performing work under this contract, SHALL NOT:

1. Be accompanied in their work area by acquaintances, family members, assistants, or any other person unless such person is an on-duty authorized Contractor employee.

2. Remove any City property or personal property, equipment, monies, forms or any other item from the buildings.

3. Engage in horseplay or loud boisterous behavior.

4. Be under the influence of alcohol or drugs.

5. Gamble.

6. Smoke in any building.

7. Turn on or use any electronic equipment (computers, typewriters, or radios, etc…) other than those supplied by Contractor.

8. Use any City telephone except those designated by the Facilities Management Superintendent, or his designee, for the purpose of business under this contract.

9. Open any desk, file cabinet or storage cabinet.

10. Remove any article from desks.

11. Consume any food or beverage, other than that brought with or purchased by the employee, and only in areas designated as break or lunch rooms.

12. Engage in non-work related conversations with City employees or visitors.

13. Come to work late or leave work early.

H. Employee Removal - Contractor shall remove from service on the premises of the City any employee of Contractor who, in the opinion of the City, is not performing the services in a proper manner, or who is incompetent, disorderly, abusive, dangerous, or disruptive, or does not comply with rules and regulations of the City. Contractor shall in no way interpret such removal to require dismissal or other disciplinary action of the employee.

I. Employee Appearance and Identification- Contractor's personnel shall present a neat appearance and be easily recognized as Contractor employees. Contractor shall provide each employee with an identification badge and uniform. The badge shall include the employee’s photograph, employee’s name, an employee number and Contractor’s name. The identification badge shall be displayed on the front of the employee’s uniform at all times. Contractor accepts and understands that any employee who fails to meet this requirement may be asked to leave City property with no recourse toward compensation for the time or material lost on the contract to Contractor or to Contractor’s employee. It is expressly understood that Contractor is responsible to ensure that all of its employees possess and carry valid photo-identification at all times on City property. The uniform and identification shall be available prior to entering any City building and shall be worn at all times while working in the City. The uniform, at a minimum, shall be a uniform shirt with Contractor’s name or logo on it. All employees shall be at least eighteen (18) years of age and thoroughly trained and qualified in the work assigned to them. All employees must be able to follow directions. Employees must also be physically capable of the duties assigned to them, including lifting/moving heavy items, climbing ladders, etc.

1. Building Control Log: The custodial supervisor and/or lead custodian will be responsible for maintaining building control logs. Contractor’s staff will be responsible for signing in and out daily on the log. Further, janitors providing special cleaning services are also required to sign in and out for services provided. The building control logs will be the focal point for communications and sharing work related comments for analysis. The City shall provide a sample of control logs required.

2. Status Reports: A report shall be given to the Facilities Management contact person daily if and when unusual circumstances arise; e.g., suspicious people are observed, lighting is inoperable, etc.

3. Regular Inspections: Contractor’s account manager and on-site supervisor will meet with the City’s Facilities Management representatives and will schedule meetings, as needed, to review work sites to ensure compliance with contract specifications.

4. Timely Billing: Contractor is responsible to provide special cleaning services invoices within fourteen (14) days of the services being provided. Failure to provide such an invoice or specific information as to the total amount of such special cleaning service will have caused the City damage and liquidated damages of One Hundred Fifty Dollars ($150) per event shall be charged to Contractor. In no event will any late (over one hundred twenty (120) days after such service was provided) invoice be paid by the City, unless substantial effort has been provided by Contractor to notify the City of such a charge and definite proof of the service being performed.

K. Work Performance - Contractor shall adhere to the highest quality standards of the janitorial profession and the City’s cleaning standards as communicated by the Facilities Management Superintendent. Contractor shall immediately notify the City Facilities Management Superintendent or City Liaison of any occurrence or condition that interferes with the full performance of Contractor and confirm it in writing within 24 hours. Contractor shall provide additional staff to complete the work required in these specifications.

L. Special Assignments - Janitorial services may be requested for special events not covered in the scope of this agreement, (i.e., an open house, or dignitary visits), and outside the normal scheduled cleaning hours as outlined herein. These special assignments will be scheduled up to forty-eight (48) hours in advance, and shall be for a two (2) hour minimum response. In these cases where the work is outside the normal cleaning schedule, Contractor shall quote an hourly rate per person for the special assignment.

M. Emergency Work - Requested emergency work shall be defined as any work beyond the general routine janitorial work outlined in this agreement. Emergency work shall require a shortened response time of between two (2) and four (4) hours, depending on the nature of said work. Contractor shall have sufficient labor and call-out procedures to assume that staffing is available to allow for this type of unplanned requirement. The City of Sunnyvale will work closely with Contractor to develop a procedure for reacting to emergency situations.

N. Storage - Contractor may use City janitorial closets, if available; and if utilized, Contractor shall keep this space in a neat, clean and orderly condition. The City will not be responsible in any way for damage or loss of Contractor’s stored supplies, equipment, or Contractor’s employees’ personal belongings stored in any City janitorial closets. If janitorial closets are not available, Contractor shall store its supplies and equipment in its own facility or vehicles.

O. Security - Contractor will be required to have available the keys provided by the City at all times while providing service to the City. All doors shall be unlocked and locked as required by each building’s specification. Contractor is responsible for after-hours security during performance of janitorial duties. All doors shall be locked and shut during the performance of said duties. Lost keys or security card-keys shall be charged to Contractor at the rate of $50.00 per key or security card-key, and Contractor shall be financially responsible for all costs of re-keying any or all locks affected by lost keys in his/her control. Contractor is responsible for NOT setting off or failing to reset a building alarm as instructed. Such false alarms or failure to reset an alarm shall cause the City to incur damages, and Contractor shall be charged liquidated damages of One Hundred Fifty Dollars ($150) per event. City computers, fax machines, telephones (other than those designated), television sets and copiers are "OFF LIMITS" for personal use. Contractor shall be financially responsible for any loss, damages, or accrued charges for any unauthorized usage this equipment.

P. Care of Facilities - Contractor and all Contractors’ employees shall regularly observe general conditions of all building areas and report problem areas to employee’s supervisor. Contractor shall be responsible for the knowledge and use of all fire alarms and prevention equipment. In case of emergency, Contractor’s employees shall notify the City’s Communication Center by dialing 911, then by calling or paging the Facilities Management Superintendent, or his designee, immediately. For non-emergency repairs, Contractor and all Contractors’ employees shall contact the Facilities Management Liaison or by leaving the information on the Facilities Management answer point direct line at (408) 730-7761.

Q. Graffiti - All graffiti shall be removed immediately from all surfaces found inside any of the buildings and Contractor’s employees should consult with the Facilities Management Superintendent, or his designee, for methodology. Graffiti noticed on the outside of any building should be reported to the Facilities Management Superintendent, or his designee, and called into the Facilities Management answer point direct line as mentioned in the above paragraph.

R. Janitorial Cleaning Specifications (Master List) – In Attachments A – K selected specifications from this master listing shall be assigned to the applicable location as required.

1. Vinyl and linoleum (sweep) – with an anti-dust mop.
2. Vinyl and linoleum (damp or wet mop) – use warm water with good-quality cleaner that leaves no visible or sticky cleaner residue when dry. Rinse, if necessary, with clear, warm water and clean mop. Wipe any and all baseboards free of moisture and dirt. Protect all wall surfaces. Buff all tile floors as required.
3. Vinyl and linoleum (clean and wax floors – traffic areas) – Dust entire floor and corners with treated mop, damp mop and remove any sport or stains. Allow flooring to dry completely. Apply wax in traffic areas only, feathering out to corners. Corners shall to be waxed only as part of complete stripping process.
4. Vinyl and linoleum – strip completely and wax
5. Stone, marble, slate, granite, ceramic tile, travertine floors, stairs – sweep
6. Stone, marble, slate, granite, ceramic tile, travertine floors, stairs (damp mop) – With good-quality cleaner recommended for marble, slate, granite, ceramics and travertine on a dedicated mop. The floors shall be free of dust, dirt, cleaning material residue, streaks, mop strands, grease, spills and thoroughly maintained to present an acceptable gloss. Protect all walls from splashing and wipe off any moisture or chemicals from all baseboards. Polish wood molding, if necessary, to prevent moisture damage.
7. Stone, marble, slate, granite, ceramic tile travertine floors, stairs (strip, seal) – Apply stripping solution, machine scrub (conventional machine) and wet vacuum stripping. This shall be followed by an application of a neutralizer rinse, followed by a damp mopping with clear water. When floor is dry, apply finish or sealer. Protect all wall finishes and wipe down all baseboards to be free of moisture and residue. Polish as needed.
8. Stone, marble, slate, granite, ceramic tile travertine floors, stairs (refinishing) – Refinish as follows: Use a conventional (buffer) machine with a 3M blue cleaning pad and a trigger spray bottle with clean water to buff. Let floor dry. Follow with a dust mopping and then a damp mopping. Let floor dry. Apply two (2) coats of floor finish. Be sure floor is thoroughly dry between coats. Within 24 hours of last application of finish, burnish with a high-speed buffing machine (1,100 rpm).

2. Hardwood Floors and Carpeting:

1. Hardwood floors for gymnasiums, Ball Rooms or dance floors (dust mopping) - Require separate dedicated dust mop to be used on hardwood floors is "Super Hil-Tone Dust" mop treatment, manufactured by Hillard (or equivalent). The mop shall be treated per manufacturer’s instructions.
2. Hardwood floor surfaces (wet mopping) – Requires a dedicated wet mop with Hillard Super Shine All Cleaner (or equivalent). Follow directions on label.

NOTE – DO NOT USE the same mop for damp mopping and for applying the finish!

3. Carpet and mats (Vacuum traffic areas) – These areas are main entries and all doors, elevator lobbies, elevators and where food is available, main corridors in buildings and open landscaped areas. Inspect lighting for satisfactory operation. Report (in writing) all lights that are not working to the Facilities Management Superintendent, or his designee. Move all chairs, trashcans and other easily removed items and vacuum underneath them. Hand wipe baseboards.
4. Carpet and mats (vacuum all areas, including edges and corners) – With an industrial powered vacuum cleaner and inspect for spots. Remove as recommended with an approved industrial-grade spot remover that leaves no visible residue following the manufacturer’s recommendation completely. Report to the Facilities Management Superintendent or his designee all tears, burns, unraveling or other damage. Move all chairs, trash cans and other easily removed items and vacuum underneath them. Hand-wipe baseboards.
5. Carpet Clean (vacuum traffic areas) – These areas are main entries at all doors, elevator lobbies, elevators and where food is available, main corridors in building and open lobby areas.
6. Carpet Clean (all areas) – Vacuum all areas to be cleaned. Spot clean as needed with good-quality cleaner and/or solvent, hot-water steam and vacuum extraction. Cover wet traffic areas with paper until dry. Use ventilating fans to hasten drying in heavy-use areas. Use water-resistant coated pads under furniture.
7. Carpet spot cleaning and removal – as necessary.

NOTE – In facilities with 24-hour usage, cording off one-half the corridors and stairwells at a time is acceptable. When that side is dry, continue to the other side. It is often required to clean these areas after normal business hours (Monday through Friday) and during the weekends.

8. Graffiti (remove all marks and writing) – Remove from all interior surfaces (doors & walls). If unable to remove graffiti, call Facilities Management at 730-7761 and leave a message. Indicate your name, location of the building, floor and area where the graffiti is located.
9. Walls, doors and molding (spot clean) – Remove any and all fingerprints, smudges, dirt or accumulations from these areas as seen and on a regular basis.

3. Doors and Entrances:

1. Doors and entrances (clean and polish) – Clean and polish interior and exterior surfaces to a height of 8’, removing any and all fingerprints, smudges, dirt, cobwebs, insects, grease, oils or accumulations from these areas. Cleaning of doors and entrances shall extend the full distance of the entrance front as seen and on a regular basis.
2. Drinking Fountains – clean, disinfect and polish.
3. Public Telephones (clean and disinfect) – Clean and disinfect all public telephones and enclosure walls. Remove all graffiti from phones and surrounding area. If unable to remove graffiti, contact Facilities Management at 730-7761 and give location and phone number.

4. Glass and Windows:

1. Glass and windows (building entrances, lobby areas, staircases and glass building fronts) – Clean all interior and exterior glass surfaces to a height of 8’, removing any and all fingerprints, smudges, dirt, cobwebs, insects, grease, oils or accumulations from these areas as seen and on a regular basis. Cleaning of glass areas shall include window and door frames and shall extend the full distance of the entrance as seen and on a regular basis.
2. Glass and windows, interior and exterior (all areas, including skylights, glass blocks) – Clean all interior and exterior glass surfaces. Remove any and all fingerprints, smudges, dirt, cobwebs, insects, grease, oils or accumulations from these areas as seen and on a regular basis. Cleaning shall include window frames and ledges.

5. Dusting:

1. Dusting - Remove of all accumulated dust, dirt, debris and cobwebs from the surfaces, corners, crevices of all shelving, office desks, bookcases, tables, partition tops, window ledges and baseboards. Use treated mops and cloths to help prevent the redistribution of same, into the air. Desktops shall be dusted only if papers have been removed. Inspect lighting for satisfactory operation. Report all lights that are not working to the Facilities Management Superintendent, or his designee.
2. Dusting (high dusting) – Removal of all accumulated dust, dirt and debris from the surfaces, corners, crevices, light fixtures, partition tops, window ledges, door frames and jambs, blinds. Use treated mops and cloths to help prevent the redistribution of same in the air. Blind slats shall be individually cleaned. Remove cobwebs inside rooms, corners and ceilings – clean HVAC vents and ceiling tiles.
3. Ashtrays (sand urns) – Remove cigarette butts from all sand urns/trash containers. Receptacles shall be clean and odor-free and have a plastic liner of the appropriate size and strength.
4. Wastebaskets (empty and reline) – Empty and reline wastebaskets with plastic liners when dirty, ripped or damaged with plastic liners of appropriate size and strength. Replace plastic liners on a monthly basis regardless of condition. Remove all other boxes, cardboard and containers to the designated dumpster. Breakdown all cardboard boxes before discarding in dumpster.
5. Wastebasket/trash containers (wash and disinfect) – Clean and disinfect all wastebaskets and trash containers in all interior and exterior locations.

6. Elevators

1. Elevator (clean and polish) – Remove all finger and handprints, grease, oils, smudges or marks. Polish interior walls, ceilings, doors inside and outside. Vacuum carpet, elevator door tracts. Spot clean carpet or flooring as necessary to remove stains and odors.

7. Stairwells, Exterior and Interior

1. Staircases, balustrades and railings (dust and wipe) – Dust and wipe all staircase areas, including all railings and areas around and underneath stairs. Vacuum carpeted areas and spot clean carpet.
2. Stairwells – Sweep, damp mop and spot clean.

8. Offices:

1. Dusting - Dust and wipe down office desks, tables and bookcases. Only dust desks that have their papers removed.
2. Wooden furniture (clean and polish) – Clean and polish all wooden furniture with approved polish. Do not disturb any paperwork on desks, tables and files.
3. Formica and metal desks (clean all) – tables, stands, chairs, filing cabinets, locker tops and fronts. Do not disturb paperwork.
4. Wood fixtures (polish) – Including walls, doors, handrails and all accents.
5. White boards and pen rails – Wash and clean (only if boards are erased).
6. Fabric or carpeted wall coverings (dust and/or vacuum, spot clean) – With a soft brush, dust all fabric and/or carpeted walls to maintain a neat and clean appearance. Vacuum all areas where a traffic pattern is evident. Spot clean areas per manufacturer’s specifications for wall covering. Damp wipe vinyl; cloth fabrics require chemical cleaner to remove spots.
7. Light switches (clean and disinfect) – Use a damp cloth to remove all smudges, fingerprints and dirt. Apply disinfectant.
8. Light fixtures (clean all) – Dust all with treated cloth. Vacuum and damp wipe, if necessary, to remove all accumulated dust and dirt.
9. HVAC vents and diffusers (clean all) – Vacuum and clean with disinfectant. Vacuum immediate ceiling tiles and areas.

9. Restrooms, Locker Rooms, Dressing Rooms and Showers:

1. Restrooms (clean, disinfect, restock supplies) – Clean and disinfect all urinals, toilets partitions and plumbing. Damp mop floors with disinfectant. Clean and polish chrome and stainless fixtures. Clean, disinfect and deodorize interior and exterior of sanitary napkin depositories. Replace disposal bags and plastic trash liners. Clean mirrors (to be streak-free). Install disinfectant in floor drains and deodorizers in urinals. Fill all dispensers (soap, toilet paper, seat covers, paper towels, sanitary supplies and deodorizers). Inspect lighting for satisfactory operation. Report to the Facilities Management Superintendent, or his designee, all lights that are not working properly.
2. Showers – Clean and disinfect all walls, floors and curtains. Entire area shall be free of soap scum, fungi, hair, urine deposits and unpleasant odors. Floors and tiled areas shall be free of streaks and mildew.
3. Locker rooms or dressing rooms - Install disinfectant in floor drains: Disinfect HVAC vents, and clean mirrors to be streak-free. Wax floors to maintain original appearance. Vacuum all carpet areas, and remove all stains. Locker areas: Clean and disinfect lockers inside and outside if unlocked. Do not disturb personal belongings.

10. Auditoriums:

1. Theater Building (Community Center) – After the final evening performance, pick up all debris. Empty all waste containers. Vacuum and spot clean all carpet, and clean all entry doors (Contractor shall be given a performance schedule for planning purposes).
2. Fabric furniture – Dust and vacuum.
3. Rehearsal hall – Damp mop.
4. City Hall Council Chambers (clean after all meetings) – Pick up all debris. Empty all waste containers. Vacuuming and spot clean all carpet, and clean all entry doors.

11. Kitchen Areas:

1. Kitchen floors (degrease and disinfect) – Mop all kitchen floors with disinfectant. Refinish, if necessary, to maintain original appearance.
2. Kitchen sinks, counters and appliances (wash and disinfect) – Include all kitchen tabletops in area and generally clean up all stainless steel.
3. Cabinets, sinks and appliances (degrease, disinfect and polish) – Specific to facilities with "working cooking kitchens." Includes refrigerators, stoves, stove hoods, dishwashers, microwaves and all stainless steel.
4. Kitchen Vent Hoods Over Stoves – Degrease, clean and polish.

12. Special Areas:

1. Bleachers (clean all surfaces) – Clean all areas around and under bleachers. Damp mop floors and bleacher seats at the Indoor Sports Center and Columbia Neighborhood Sports Center.
2. Jail area (clean and disinfect) – Clean and disinfect (when accessible) all walls, floors, ceilings and fixtures.
3. Janitorial closets – Clean, organize, stock and keep odor-free. If any chemicals are stored here, maintain a binder of all Material Safety Data Sheets (MSDS) and kept in each closet.
4. Exercise room floors – Damp mop by towel exercise room floor mats. Use warm water. Do not leave any visible or sticky residue.
5. Exercise rooms – Wipe down, clean, deodorize and disinfect all exercise apparatus and mats. Remove and replace mats in same locations to ensure proper fit.
6. Shop area restrooms – Clean and disinfect all washbasins. Entire area shall be free of soap scum, fungi, grease, dirt and unpleasant odors. Clean and polish chrome and stainless steel fixtures. Fill all soap and paper towel dispensers, as needed.
7. Conference rooms (setups) – Set up chairs, conference tables, etc., per room diagram or upon direction from Facilities Management staff.
8. Personal computers – Clean monitor with anti-static cloth. Spray keyboards and CPU with pressurized air. Vacuum keyboard with backpack vacuum. Clean keyboard with treated cloth.
9. City refrigerators – In break rooms only, clean inside and out as designated.
10. Patio tables – Wipe down, clean and disinfect tables at various City building locations.
11. Venetian blinds – Dust and damp wipe blinds with a treated cloth to prevent redistribution of dust into the air.

(See the Attachments A – K for details on each location)

T. List of Attachments A-L - The following attachments and incorporated by reference. (See pages 21-41 for details and tasks for each location.)

1. Attachment A – City Hall, 456 West Olive Ave.
2. Attachment B – South Annex, 603 All American Way
3. Attachment C – City Hall Annex, 650 West Olive Avenue
4. Attachment D – Department of Public Safety, 700 All American Way
5. Attachment E – Library Building, 665 West Olive Avenue
6. Attachment F – Senior Center, 820 West Mckinley
7. Attachment G – Water Pollution Control Plant, 1444 Borregas Avenue
8. Attachment H – Community Center Complex, 550 E. Remington Drive
9. Attachment I – Columbia Neighborhood Sports Center, 785 Morse Avenue
10. Attachment J – Corporation Yard Campus, 221 Commercial Street
11. Attachment K – Sunnyvale Office Center (Rabbit Hutches), 505 West Olive Avenue
12. Attachment L – Sample Service Agreement
13. Attachment M – Janitorial Building Control Log

A. Performance Bond and Insurance - Contractor shall furnish a performance bond in an amount equal to one hundred percent (100%) of the Grand Total of All Annual Service Rates for Year One (see page 20) and issued by an admitted surety insurer authorized to operate in the State of California. Contractor shall also maintain throughout performance of the work the insurance coverage specified in the Service Agreement (Attachment L).

When Contractor fails to perform, as specified, the services required in this agreement, the City will have been damaged by that lack of performance. Since it is difficult to define the amount of damage caused, Contractor shall agree to the following liquidated damages:

1. If trained personnel do not report to provide the services required by the contract, the City will incur damages; and liquidated damages of One Hundred Fifty Dollars ($150) per occurrence will be deducted from the monthly invoice. Contractor will be notified by telephone or FAX within twenty-four (24) hours of failure to report and assessment of liquidated damages.

2. If Contractor fails to perform any contracted service or any part of a contracted service, the City will incur damage. Contractor will be notified by telephone or FAX within twenty-four (24) hours of the failure to perform and performance shall be required within twenty-four (24) hours after receipt of such telephone call or FAX. If the contracted service or any part of the contracted service is not performed within twenty-four (24) hours of receipt of telephone call or FAX, the City will incur damages, and liquidated damages of One Hundred Fifty Dollars ($150) per occurrence will be deducted from the monthly invoice.

3. Liquidated damages of One Hundred Fifty Dollars ($150) per occurrence will continue to be deducted from the monthly invoice until the service is performed.

C. Subcontracting - No portion of the work covered by these specifications can be subcontracted without prior approval of the City of Sunnyvale. Contractor shall be required to specify in writing thirty (30) days in advance of intended use, its request for the service to be subcontracted. Specifications shall include how contractor will manage the subcontractor. The use of any subcontractor in providing services inside the Police/Fire Public Safety building requires that the subcontractor’s employees submit to a background check prior to working in the building. Contractor will bear the expense of any subcontractor background checks.

D. Labor Strike - Contractor shall be responsible for its own labor relations with any trade or union representative among its employees and shall negotiate and be responsible for adjusting all of the disputes between itself and its employees or any union representing such employees. Whenever Contractor has knowledge that any actual or potential labor dispute is delaying, or threatens to delay, the timely performance of the services, Contractor shall immediately give written notice thereof to the City. It shall be Contractor’s responsibility to provide continuous maintenance services, without interruption, to all buildings and facilities specified herein. In the event of a labor strike, Contractor shall provide other means, at contractor’s cost, to provide continuous and comparable service. Failure to do so will cause the City to take whatever action is necessary to provide the service, with any cost above and beyond Contractor’s normal rates (which will be deducted from Contractor’s monthly payment) to the City being borne by Contractor.

In submitting a proposal, each Proposer shall provide the following information. A brochure and/or advertisement will not be accepted as a direct response to the following questions and requirements. A qualifying proposal must address all items. Incomplete proposals will be rejected.

The City may require proposer to submit data or information in addition to the information listed below if the City deems necessary to substantiate the costs presented by the proposer. The City may also require proposer to revise one or more elements of its proposal in accordance with contract negotiations.