FY 00/01

Maintain a low-crime environment in which everyone feels safe and has trust and confidence in the integrity of law enforcement officers through collaborative approaches to meet community needs.

• Objective: Maintain public perception of safety.

Key Measure:

Community perception of safety rating.

• Objective:

Maintain fire loss ratio.

Measure:

Three-year average fire loss rate of total assessed value protected.

0.015%

.009%

• Objective:

Maintain trust and confidence in law enforcement rating.

Measure:

Trust/confidence in law enforcement rating.

New

98%

• Objective:

Maintain response times.

Measure:

Response time to emergency police calls for assistance of 7 minutes (from time received by dispatch).

90%

4.53

Measure:

Response time to urgent police calls for assistance of 11 minutes (from time received by dispatch).

90%

9.17

Measure:

Response time to emergency fire calls for assistance of 6.2 minutes (from receipt of call by dispatch).

90%

7.25

• Objective:

Maintain community involvement in crime prevention public information and education programs.

Measure:

The number of participants rating crime prevention public information and education programs as meeting their needs.

New

Base Year Results (FY 00/01)

• Objective:

Maintain low crime rates.

Measure:

Percent below the seven-year average weighted national FBI crime rate index.

54%

61%

Measure:

Percent below the seven-year average weighted California FBI crime rate index.

63%

66%

Measure:

Percent below the seven-year average weighted Santa Clara County FBI crime rate index.

38%

47%

2.

Support a high-quality educational experience for residents of all backgrounds, ages and academic ability, with equal opportunities and resources, emphasizing college preparatory, vocational training or other career choices.

• Objective:

Key Measure:

312

• Objective:

Collaborate with community resources for educational purposes.

Measure:

Number of collaborative activities implemented with local school districts.

New

174

3.

Support a healthy, sustainable environment with ample open space where everyone enjoys clean air and water.

• Objective:

Key Measure:

100%

• Objective:

Maintain waste diversion levels.

Measure:

Solid waste diversion rate.

55%

56%

• Objective:

Educate residents on preventing air pollution.

Measure:

Number of days per year the air exceeds ozone and particulate matter standards.

New

0/7 (2000)

• Objective:

Maintain high citizen satisfaction levels with City’s environmental programs.

Measure:

Participation rate in City Recycling Programs.

New

115%

Measure:

Satisfaction rating of the City’s environmental programs.

New

94%

• Objective:

Maintain current ratio of acres of open space per capita as future development occurs.

Measure:

The number of acres of open space per thousand population.

7 acres

6.3 acres

4.

Maximize the efficiency and safety of all means of transportation to improve traffic flow and minimize travel times.

• Objective:

Key Measure:

100%

• Objective:

Work with area public transportation agencies to improve public transportation schedules and support increased ridership.

Measure:

Total Valley Transportation Agency system ridership.

54.9 Million

56.5 Million

Measure:

Percent of on-time bus and light-rail service.

97.53%

98.8%

(Bus)

99.92

(LR)

Measure:

Number of bus routes servicing the City.

New

27

Measure:

Average bus boardings and deboardings per day.

New

152,708

• Objective:

Reduce vehicle, bicycle and pedestrian accidents in the City.

Measure:

City-wide vehicle collision rate.

New

2.3

Measure:

Number of bicycle and pedestrian accidents.

New

32/24

• Objective:

Improve public perception of traffic safety in the City.

Measure:

Safe roads condition rating.

New

97%

5.

Provide for a high quality, diverse supply of housing, including a broad mix of types with ample ownership and rental opportunities for residents of all income levels.

• Objective:

Key Measure:

Percent of houses and apartments that are affordable for households with median income.

New

Key Measure:

3.05%

Base Year Results (FY 00/01)

Measure:

Number of affordable housing units.

1,605

1,541

10% of new housing units (on a five-year rolling average) are affordable.

20.9%*

• Objective:

Maintain existing ratios of housing density.

Measure:

The ratio of single family housing units relative to those that are multi-family housing.

53%

48.5%

• Objective:

• Proposed Objective:

Maintain the existing ratio of affordable senior and assisted living residential units compared to total housing units.

Measure:

Number of housing units for seniors and special populations.

New

830

6.

Promote a sense of community pride and involvement.

• Objective:

Key Measure:

Community Pride and a Sense of Belonging Rating.

• Objective:

Increase and promote opportunities for community involvement.

Measure:

Number of City volunteers.

529

238

Measure:

Number of board and commission members.

73

55

Measure:

Number of community volunteers.

Proposed Measure:

Percentage of Sunnyvale residents who volunteer for the community.

New²

• Objective:

Support formation of and participation in neighborhood associations for all types of housing.

Measure:

The number of neighborhood/homeowner associations.

New

24

7.

Maintain a diverse and growing local economy with ample employment for all.

• Objective:

• Proposed Objective:

Key Measure:

New

Proposed Key Measure:

Extent to which there is a balance of businesses within the retail/hospitality (R/H) and office/industrial (O/I) cluster groups in Sunnyvale to reduce the risk of being overly dependent on any single business cluster.

• Objective:

Provide a supportive, business-friendly environment.

Measure:

Businesses surveyed rating the City as providing services that are important to the business community.

New

77%

Measure:

Percent of businesses that rate the City as business friendly.

New

85%

• Objective:

Maintain customer-friendly "Shop Sunnyvale" environment.

Measure:

Proposed Measure:

Percent change in retail sales per capita meets the percent change in retail sales per capita for Santa Clara County.

62%

Measure:

Resident’s satisfaction survey rating indicating the City as having convenient service outlets available in their neighborhood.

Proposed Measure:

Resident’s Satisfaction Survey rating their neighborhood as having convenient services and good places to shop.

New³

8.

Encourage and embrace a diverse, multi-cultural environment, supportive of entertainment, performing and fine arts.

• Objective:

Key Measure:

Community Tolerance Rating.

Measure:

Number of City employees holding multi-lingual certification.

Proposed Measure:

Number of City employees holding bi-lingual certification.

39

• Objective:

Support multi-cultural City events.

Measure:

Number of City-supported multi-cultural events.

New

44

• Objective:

Encourage broad participation in City cultural events and entertainment, with outreach to all.

Measure:

Number of people attending City multi-cultural events.

New

8,207

• Objective:

Promote availability of City’s performing and fine arts opportunities and facilities.

Measure:

Number of hours of programming provided by the City’s performing and fine arts facilities.

New

4,740