Contact Us

Operational items, which includes the enforcement of City policy and the day to day delivery of City services (e.g., Public Safety, Library Services, etc.), should be directed to City staff by using the links below. Messages which deal with City policy should be directed to the City Council or the appropriate Board or Commission.

All information collected becomes part of the public record, and may be subject to inspection and copying by the public, unless an exemption in law exists. Privacy Policy

Contact City Staff / Request A Service
Ask City staff a question, suggest an improvement or report a problem.

Contact a staff member

  Frequently Requested Services                     

Library and Community Services
Sign-up for Library Emails
Submit a Facility Satisfaction Survey
Suggest a purchase: BookMusic CDDVD or Blu-ray DiskRecorded BookMagazine or Newspaper
Other Library Services

Public Safety
Register for Sunnyvale Neighborhoods Actively Prepare (SNAP) class
Report a possible Municipal Code Violation
Report Abandoned/Nuisance Vehicles
Request a traffic enforcement
Other Public Safety services

Streets, Sidewalks, and Trees
24-hour Hotline for Downed Trees and Tree Limbs 408-730-7506
Street Lights
Traffic Safety
Traffic Signal Lights

24-hour Hotline for Water Leaks 408-730-7400
Pay My Utility Bill
Recycling Services
Water Pollution Control Plant
Water Quality

Construction and Business
Business License (Application)
Business License (Payment)
Doing Business in (and with) Sunnyvale
One-Stop Permit Center
Tree Removal Permits
Zoning Information

Bicycle/Pedestrian Requests
Request a bicycle or pedestrian improvement

Contact a staff member
Don't see what you want to tell us about above? Make a new request.

Do not attempt to file a crime or traffic accident report from this system, please call (408) 730-7100 or 911 in an emergency.

City of Sunnyvale

Normal City Hours of Operation are
8 a.m. until 5 p.m.

(408) 730-7500

  • Sunnyvale City Hall
  • 456 W. Olive Ave.
  • Sunnyvale, CA 94086
  • TDD (408) 730-7501
  • Map and Directions 
  • City of Sunnyvale Logo

City of Sunnyvale

  • Sunnyvale City Hall

  • 456 W. Olive Ave.
  • Sunnyvale, CA 94086
  • TDD (408) 730-7501
  • Map and Directions

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About the Web Site

The City of Sunnyvale Web Site
is maintained by the Sunnyvale Communications Office and
the Department of Information Technology.

Questions? Contact Us.

The Fine Print