Attachment B
CITY OF SUNNYVALE
OFFICE OF THE CITY MANAGER
Outcome Management System

Activity/Product Definition and

Documentation Procedures

List the following:

1. Activity Description.

Volunteer Work Hours are any/all hours donated by the volunteer to the Department of Public Safety. A Crime Prevention Community Service Officer will track the number of hours volunteered through review of the volunteer time cards. 

Personnel charging hours to this activity will include Crime Prevention personnel when coordinating the efforts of volunteers. 

Allocated costs will include a portion of the managing Captain(s)’ time and the administrative support personnel’s time assigned to this program, as well as goods and services consumed.

2. Product Definition.

The product will be a volunteer hour, as tracked by the volunteer time card. 

3. Data Sources.

The data source for products will be the volunteer timecard, provided by Volunteer Resources.

Department personnel will verify actual hours-worked on weekly timecards. Managers for this Program are responsible for the accuracy of this report.

Goods and services for this activity will be budgeted within this activity for the sake of program consistency.  Program managers are responsible for goods and services data.

4. Reporting Products.

The Community Service Officer assigned to Crime Prevention will be responsible for the submission of products to Finance.  Products will be submitted on a bi-weekly basis in the form of a timecard.

5. Confirming Accuracy. 

Program outcome measure results and index scores will be the responsibility of the Assistant Director responsible for the DPS Administrative Services program.

VIPS Annual Program Budget

(Proposed for a maximum of 30 Volunteers)

Staff time: 4500

5 hours per week X 50 weeks (250 hrs) @ $32.90 per hour

Budget: $8,225

Program Supplies: 5357

Miscellaneous office supplies.

Budget: $1,000

Uniforms and equipment: 5025

2 polo shirts, 1 hat, 1 jacket and 1 name tag per volunteer

Approximately $100 per volunteer

Budget: $3,000

Recognition: 5240

Annual department recognition event to include volunteers, direct supervisors, coordinator(s) and command staff, and tokens of appreciation for volunteers

$50 per volunteer/staff

Budget: $2,500

Total Budget (proposed): $13,825

Estimated Cost Per Volunteer $180 (not including the staff time, already budgeted)