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Registration FAQ

Registration FAQ

Registration FAQ

Below is a list of frequently-asked questions (FAQs) and answers about registering for recreation classes and programs in Sunnyvale.

Online/Account FAQs
Class/Program Registration FAQs
Picnic FAQs

Online/Account FAQs

Q1. I tried to register for a class online and it would not let me, why?

Q2. How can I add a new family member to my account? Can I register my relative or neighbor through my account?

Q3. Can I reprint receipts online?

Q4. Is your Activity Guide Available online?

Q5. How do I obtain a password and household number?

Class/Program Registration FAQs

Q1. Do I have to be a resident to register for recreation classes offered through the City of Sunnyvale?

Q2. I work in Sunnyvale, can I pay resident fees?

Q3. My child was unable to register for a class online, due to “age conflict”. He is listed on my account and is the correct age for the class. What is the issue?

Q4. If I cancel a class, can I get refund?

Q5. Do I have to pay at the time of registration?

Q6. Are supplies included in the price of class?

Q7. Do you pro-rate?

Q8. Who can I talk to if I have questions about a specific class or program? How can I contact my child’s instructor?

Q9. Who will be teaching a specific class, where no instructor is listed, such as Music Together?

Q10. Do you have scholarships?

Q11. Can I register and pay for a class and then have my fee waiver applied later, when approved, and get a refund?

Q12. Do you offer sibling or any other type discounts?

Q13. Can we “preview” any of the classes?

Q14. Is there a pool at this facility? What other facilities or amenities are available at the Community Center Complex?

Q15. What’s the Refund/Transfer Policy?

Picnic FAQs

Q1. Do you have to be a resident of Sunnyvale to reserve a picnic area?

Q2. What is the reservation process?

Q3. Can you reserve more than one picnic site on the same day?

Q4. What if it rains on the day of my picnic?

Q5. Can I hire a band/professional dj to play in the park?

Q6. Can I have my picnic catered?

Q7. Can I bring a personal barbeque grill into the park?

Q8. What if someone is occupying my picnic area and they refuse to leave?

Q9. Can I decorate the picnic site?

Q10. When and where do I put up my pink reserved sign?

Q11. How far in advance can I reserve a picnic area?

Q12. What are the Park hours?

Q13. Can I drive my car into the park to drop off food/supplies etc?

Q14. What is the procedure to cancel or change the date of my picnic?

Q15. Do I need a special permit for a jump house?

Q16. Are the electrical outlets on the park functioning?

Q17. Can I serve alcohol in the park?

City of Sunnyvale

(408) 730-7500

Sunnyvale City Hall
456 W. Olive Ave.
Sunnyvale, CA 94086
TDD (408) 730-7501
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