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Sunnyvale Resource Guide

Find a page A-Z 

Emergencies / Crisis / Hotlines

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C

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Cable TV

KSUN Channel 15 (City Government Channel)
Programming Issues 
Communications
Office of the City Manager
(408) 730-7535

Public Access Channel 26
Programming Issues 
Communications
Office of the City Manager
(408) 730-7535

Comcast Cable (Sunnyvale) 
www.comcast.com
Service, Start/Stop/Complaints
114 Sunnyvale Avenue
Sunnyvale, CA 94086
(800) 945-2288

Technical Issues and Complaints
Information Technology Department
(408) 737-4999

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CAL-OSHA
www.dir.ca.gov
District Office 
1515 Clay Street, Ste. 1310
Oakland, CA 94612
(510) 662-2916

District Office 
39141 Civic Center Drive, Ste. 310
Fremont, CA 94538-5818
(510) 794-2521

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California Aids Hotline
www.aidshotline.org
(800) 367-2437
English/Spanish/Tagalog

e-mail: contact_us@aidshotline.org

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California State Water Resources Control Board

Water Quality 
www.swrcb.ca.gov/quality.html
1515 Clay Street, Suite 1400
Oakland, CA 94612
(510) 622-2300

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California Theatre Center  
www.ctcinc.org
Theatrical Performances and Classes for School Children
(408) 245-2978
9 a.m. - 5 p.m., Monday - Friday

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CalTrain

see Transit

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Camino Medical Group
www.caminomedicalgroup.com
301 Old San Francisco Road
Sunnyvale, CA 94086
(408) 739-6000 

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Car Pooling
rideshare.511.org
Regional Rideshare Program 
511
CalTrans sponsored

Traffic Engineering Division 
Public Works Department 
(408) 730-7412

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Career Closet
www.careercloset.org
Princeton Plaza Mall
1375 Blossom Hill Road #6
San Jose, CA 95118
(408) 448-3215

Provides appropriate clothing for job interviews
Agency referral only

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Cars

see Automobiles

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Catholic Charities Housing Development and Services

see Housing- Shared

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Cats

see Animals

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Census Information, Sunnyvale

Planning Division
Community Development Department
(408) 730-7444

Reference and Information Services 
Department of Libraries
(408) 730-7300

U.S. Census
www.census.gov

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Central Fire Protection District 
Santa Clara County 
www.sccfd.org
14700 Winchester Boulevard
Los Gatos, CA 95032
(408) 378-4010
(800) 800-1793

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Chamber of Commerce, Sunnyvale 
www.svcoc.org
260 S. Sunnyvale Ave, Suite 4
Sunnyvale, CA 94086
(408) 736-4971

e-mail: info@svcoc.org

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Channel 15 

see KSUN

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Channel 26

see Public Access Channel

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Check Request Problems, City

NON PAYROLL
Purchasing/Accounts Payable 
Finance Department
(408) 730-2725
(408) 730-7379

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Checks, Returned
Treasury Division 
Finance Department 
(408) 730-7394

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Chemical Spills (Sunnyvale)

See also Hazardous Waste Disposal

911 - Emergency Dispatch

Non-emergency
Fire Prevention Bureau 
Public Safety Department
(408) 730-7212

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Child Abuse Reporting

Children’s Protective Services (24-Hour Hotline)
(408) 299-2071

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Child Care Advisory Board

see Boards and Commissions- Child Care Advisory Board

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Child Care Programs

Babysitting Workshop
Parks and Recreation Department 
sunnyvale.ca.gov/Departments/Parks+and+Recreation
Click on Recreation Classes
(408) 730-7350

4C Council of Santa Clara County
www.4c.org
111 East Gish Road
San Jose, CA 95112
(Community Coordinated Child Development Council)
(408) 487-0749

Child care resource and referral agency for licensed child care. No fee public service agency. Parent referrals, program start-up and development, workshops and conferences, publications, nutrition program, resource library

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Child Care Resources 
Office of the City Manager
785 Morse Ave
Sunnyvale, CA 94085
(408) 523-8150

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Child Care Facility Licensing
www.dss.cahwnet.gov/cdssweb/ChildCareF_181.htm

Community Care Licensing for Santa Clara County
2580 N. First Street, Suite 300
San Jose CA 95131
(408) 324-2148

Responsible for licensing all child care centers and family day care homes in Santa Clara, Santa Cruz, San Benito and Monterey Counties

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Child Support
Department of Child Support Services, Santa Clara County
www.sccgov.org/portal/site/dcss
2851 Junction Avenue
San Jose CA 95134
(408) 503-5200
(888) 687-7500

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Children – Recreation

See Library — Children’s Services and Teen Services

See Parks and Recreation Department

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Citations, Traffic Inquiries
Records
Public Safety Department
(408) 730-7100

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Citizenship

see Immigration/Naturalization, U. S. Government

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City Attorney
(408) 730-7464 

Call and set up meeting with staff member, citizen and City Attorney.

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City Auctions

see Auctions

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City Channel (Cable TV)

see KSUN - Channel 15

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City Clerk, Office of the 
sunnyvale.ca.gov/Departments/Office+of+the+City+Manager/City+Clerk/
603 All American Way
Sunnyvale, CA 94086
(408) 730-7483

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City Council
sunnyvale.ca.gov/City+Council/
Office of the City Manager
(408) 730-7473

Council Meetings scheduled most Tuesdays at 7 p.m.

Council Agendas
sunnyvale.ca.gov/City+Council/Council+Meetings/

City Hall: 8 a.m. - 5 p.m., Monday - Friday (excluding City holidays)
Library: 10 a.m. - 9 p.m., Monday - Thursday; 10 a.m. -6 p.m., Friday - Saturday; Noon - 8 p.m., Sun.

KSUN videotapes of City Council meetings available in Sunnyvale Public Library- Documents Collection on the Friday after the meeting.

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City Elections

see Election Information

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City Hall/General Information (Sunnyvale)
sunnyvale.ca.gov
Business Hours: 8 a.m. - 5 p.m., Monday - Friday
456 West Olive Avenue
Sunnyvale, CA 94086
(408) 730-7500
(408) 730-7501 - TDD

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City Halls

Cupertino
www.cupertino.org
10300 Torre Avenue
Cupertino, CA 95014-3202
(408) 777-3200  

Mountain View
www.ci.mtnview.ca.us
500 Castro Street
P.O. Box 7540
Mountain View, CA 94041
(650) 903-6300

Palo Alto 
www.city.palo-alto.ca.us
250 Hamilton Ave.
Palo Alto, CA 94301
(650) 329-2100

San Jose
www.sanjoseca.gov
200 East Santa Clara Street
San Jose, CA 95113
(408) 535-3500

Santa Clara 
www.ci.santa-clara.ca.us
1500 Warburton Ave
Santa Clara, CA 95050
(408) 615-2200

Sunnyvale 
sunnyvale.ca.gov
456 West Olive Ave
Sunnyvale, CA 94088
(408) 730-7500 

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City Manager
(408) 730-7480

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City Publications
Communications 
Office of the City Manager
603 All American Way
Sunnyvale, CA 94086
(408) 730-7535

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City Records
City Clerk
Office of the City Manager
603 All American Way
Sunnyvale, CA 94086
(408) 730-7483

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CitySkills

sunnyvale.ca.gov/Departments/Office+of+the+City+Manager/Community+Resources/CitySkills.htm
A low-cost course introducing residents to city services, management, budgeting and other topics.

For more information or to apply for future sessions of this class, contact:

Neighborhood and Community Services
Community Outreach Coordinator
(408) 730-7599

e-mail: ncs@ci.sunnyvale.ca.us

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Claims against the City

Litigation and Subpoenas
Office of the City Clerk 
603 All American Way
Sunnyvale, CA 94086
(408) 730-7483

[top of page]

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Classes, Parks and Recreation

see Parks and Recreation Department- Activity Guide

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Classified Ads, Local

see Newspapers - Potpourri

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Cockroaches

see Insects - Cockroaches

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Code Violations

see Zoning Violations

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Codes, City

see Ordinances, Zoning

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Columbia Neighborhood Center 
sunnyvale.ca.gov/Departments/Office+of+the+City+Manager/Community+Resources/CNC/
785 Morse Avenue
Sunnyvale, CA 94086
(408) 523-8150

Provides health, educational, recreational, and social services for North Sunnyvale residents

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Comcast Cable Co.

see Cable TV

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Communications
sunnyvale.ca.gov/Departments/Office+of+the+City+Manager/Communications/
Office of the City Manager
603 All American Way
Sunnyvale, CA 94086
(408) 730-7535

  • City Publications
  • KSUN Channel 15 Programming
  • Public Access Channel 26 Programming
  • Sunnyvale Quarterly Report

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Community Care Licensing, San Jose 
ccld.ca.gov

Child Care Licensing for Santa Clara County
111 North Market St. #300
San Jose CA 95113
(408) 277-1286

Adult and Senior Care Licensing for Santa Clara County
111 North Market St. #350
San Jose CA 95113
(408) 277-1289

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Community Center Campus
sunnyvale.ca.gov/Departments/Parks+and+Recreation/Recreation/Facilities/
Parks and Recreation Department
550 East Remington Drive
Sunnyvale, CA 94087

Rental Information, Monday - Friday 9 a.m. - 6 p.m.
(408) 730-7350
Facilities Information, Monday - Friday  1-5 p.m.
(408) 730-7751 
Senior Center information, Monday - Friday  9 a.m. - 4 p.m.
(408) 730-7360

  • Sunnyvale Heritage Center
  • Community Theatre
  • Creative Arts Center
  • Indoor Sports Center
  • Recreation Center
  • Senior Center

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Community Development Department  

Building Safety, One Stop Permit Center, Planning
(408) 730-7444

Economic Development Division 
(408) 730-7607

Housing Division 
(408) 730-7250

Neighborhood Preservation Division 
(408) 730-7610

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Community Health Awareness Council (CHAC)
www.chacmv.org
711 Church Street
Mountain View, CA 94041
(650) 965-2020

e-mail: info@chacmv.org

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Community Services Agency
Sunnyvale Community Services 
www.svcommunityservices.org
725 Kifer Road
Sunnyvale, CA 94086 
(408) 738-4321

Non-profit Organization - NOT A CITY DEPARTMENT. Provides emergency financial assistance for eligible Sunnyvale recipients; Information and Referral services; cultural transition; case management for seniors; Parks and Recreation Department fee waivers; food assistance programs; a Christmas center; and a volunteer language translation bank.

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Community Service Hours

Volunteer Resources 
Office of the City Manager
603 All American Way
Sunnyvale, CA 94086
(408) 730-7533

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Community Theatre
sunnyvale.ca.gov/Departments/Parks+and+Recreation/Recreation/Performing+Arts+Center/home.htm
Community Center
550 East Remington Drive
Sunnyvale, CA 94087
(408) 730-7373 - General Information
(408) 733-6611 - Box Office

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Commuters, Rideshare
rideshare.511.org
Regional Rideshare Program 
511
CalTrans sponsored

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Complaints

Resident, General
Community Liaison 
Office of the City Manager
603 All American Way
Sunnyvale, CA 94086
(408) 730-7515

Police/Fire Officers/Policy
Patrol Supervisor 
Public Safety Department
(408) 730-7100

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Computer Operations, City  

Hardware/Software Problems
Information Technology Learning Center
Customer Support Center 
Information Technology Department
(408) 730-7540

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Computers and computer part recycling

see Recycling, Other, Computers and Computer Parts

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Computers for Public Use

Non-Internet computers
see Library - Computers for Public Use

Internet/WWW computers
see Internet Access

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Concealed Weapon Permit
Bureau of Professional Standards 
Public Safety Department
(408) 730-7160

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Concrete Maintenance

see Sidewalk

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Conference Room Reservations

Private Parties/Citizens Groups 
Community Center
sunnyvale.ca.gov/Departments/Parks+and+Recreation/Recreation/Facilities/
(408) 730-7751 (call Monday - Friday 1 - 5 p.m.)

Senior Center 
(408) 730-7751 (call Monday - Friday 1 - 5 p.m.)

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Construction Inspection or Problems

City Projects, Offsite Improvements
Engineering Division 
Public Works Department
(408) 730-7605

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Consumer Complaints

Action Line (San Jose Mercury News)
www.mercurynews.com/actionline
Action Line, San Jose Mercury News, 750 Ridder Park Drive
San Jose, CA 95190
(888) 688-6400

e-mail: actionline@mercurynews.com

Better Business Bureau
www.bbbsilicon.org
700 Empey Way #110
San Jose, CA 95128-4705
(408) 278-7400

e-mail: info@bbbsilicon.org

Bureau of Auto Repair (State of California)
www.smogcheck.ca.gov
(800) 952-5210

Field Office
1361 South Winchester Blvd., Suite 206
San Jose, CA 95128
(408) 277-1860

Consumer Affairs Department, California State
www.dca.ca.gov
1625 North Market Blvd.
Sacramento, CA 95834
(800) 952-5210

Consumer Protection Unit
www.santaclara-da.org
District Attorney, Santa Clara County
(408) 792-2880

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Contractor Payments for City Projects

Public Works Department 
(408) 730-7605

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Contractor Progress Payments

Purchasing Division/Account Payable
Finace Department
(408) 730-2725
(408) 730-7379

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Contracts

In progress, refer to initiating department

On file, Council approved, 
Office of the City Clerk
603 All American Way
Sunnyvale, CA 94086
(408) 730-7483

Public Works Projects
Public Works Department
(408) 730-7605

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Convention and Visitors Bureau,San Jose
www.sanjose.org
408 Almaden Blvd.
San Jose, CA 94110
(408) 295-9600
(800) 726-5673

Convention and Visitors Bureau, Santa Clara City 
www.santaclara.org
1850 Warburton Avenue
Santa Clara, CA 95050
(408) 244-9660
(800) 272-6822

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Corporation Yard, CITY

Building Services Division 
221 Commercial
Sunnyvale, CA 94086
(408) 730-7761

Parks Division
221 Commercial
Sunnyvale, CA 94086
(408) 730-7506

Public Works/Field Services Division 
221 Commercial
Sunnyvale, CA 94086
(408) 730-7510 or (408) 730-7505

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Co-Sponsorship

Neighborhood and Community Services
Community Outreach Coordinator
603 All America Way
Sunnyvale, CA 94086
(408) 730-7472
(408) 730-7696 FAX

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Counseling Services

See Community Health Awareness Council

See Family and Children Services

See Family Health Foundation of Alviso

[top of page]

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County Recorder, Santa Clara 
www.sccgov.org/portal/site/rec/
70 West Hedding Street, East Wing
San Jose, CA 95110
8 a.m. - 4:30 p.m., Monday - Friday
(408) 299-2481

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County Transit Information,

San Mateo County
www.samtrans.com
(800) 660-4287

Santa Clara County
www.vta.org
(408) 321-2300 

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Court Referrals
Sentencing Alternatives 
2674 North First Street, Suite 100
San Jose, CA 95134
(408) 944-9046

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Courts

Superior Court, San Jose
www.sccsuperiorcourt.org
191 N. First St
San Jose, CA 95113
(408) 299-2964

Family Court 
170 Park Center Plaza
San Jose, CA 95113
(408) 534-5600

Hall of Justice 
190 W. Hedding Street
San Jose, CA 95110
(408) 808-6600

Juvenile Delinquency Court
840 Guadalupe Parkway
San Jose, CA 95110
(408) 808-6200

Los Gatos Courthouse
14205 Capri Drive
Los Gatos, CA 95032
(408) 370-4440

Notre Dame Courthouse
99 Notre Dame Ave
San Jose, CA 95113
(408) 882-2900

Old Courthouse 
161 N. First Street
San Jose, CA 95113
(408) 882-2100

Palo Alto Courthouse 
270 Grant Street
Palo Alto, CA 94306
(650) 462-3800

Santa Clara Courthouse
1095 Homestead Road
Santa Clara, CA 95050
(408) 556-3000

South County Courthouse
12425 Monterey Road
San Martin, CA 95046
(408) 695-5000

Sunnyvale Courthouse
605 W. El Camino Real
Sunnyvale, CA 94087
(408) 481-3500

Terraine Courthouse (Drug Court)
115 Terraine Street
San Jose CA 95113
(408) 491-4811

Traffic Court
935 Ruff Drive
San Jose CA 95110
(408) 808-3100

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CPR/First Aid Classes

American Red Cross, Santa Clara County Chapter
santaclaravalley.redcross.org/pages/hsschedule.html
2731 North First Street
San Jose, CA 95134-2029
(408) 577-1000

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Creative Arts Center

Activity Guide - see Parks and Recreation Department - Activity Guide

Community Center Theatre 
(408) 730-7373

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Credit Union

Sunnyvale Federal Credit Union
www.sunnyvalefcu.com
333 West Maude Avenue, Suite 114
Sunnyvale, CA 94086
9:30 a.m. - 4:30 p.m., Monday - Friday
(408) 736-5993

e-mail: memberservices@sunnyvalefcu.com

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Crime Prevention
Special Operations
Public Safety Department
(408) 730-7140

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Crossing Guards (Sunnyvale Schools)Special Operations
Public Safety Department
(408) 730-7104

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Crosswalk Painting, Request for

Re-painting only
Field Services Division 
Public Works Department
(408) 730-7510

New crosswalks:
Traffic Engineering Division 
Public Works Department
(408) 730-7415

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Cupertino Union School District 
cupertino.ca.campusgrid.net/home
(408) 252-3000

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Curb and Gutter Problems
Trees and Landscaping Division 
Public Works Department
(408) 730-7505

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Curb Painting, Request for

New curb painting
Traffic Engineering Division 
Public Works Department
(408) 730-7415

Re-painting only
Field Services Division 
Public Works Department
(408) 730-7510

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Custody Release

Release of Persons in Custody, Inquiries
Records
Public Safety Department
(408) 730-7100

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About the Sunnyvale Resource Guide

Contact the Resource Guide (changes and corrections)

Sunnyvale Public Library  •  665 W. Olive Ave., Sunnyvale CA 94086
(408) 730-7300  •  www.sunnyvalelibrary.org
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