• Complaints and Commendations

Director

 

Contact

ALWAYS DIAL 9-1-1 for EMERGENCIES

Non-Emergency Dispatch Line:
(408) 730-7180

General Information:
(408) 730-7100

Address:
Department of Public Safety
700 All America Way
Sunnyvale, CA 94086

Lobby Hours:
M-F    8 a.m. - 5 p.m.
Sat. 12 p.m. - 4 p.m. 


Electronic Contact:
 

Click Here to Use the Online
Generic City Comment Form


Compliments or Complaints

 

ALWAYS DIAL 9-1-1 for EMERGENCIES
Submitted items will be reviewed
during the business hours:

Monday through Friday
between 8 a.m. and 5 p.m.
Non-Emergency Dispatch Line: (408) 730-7180
General Information: (408) 730-7100
Address: Department of Public Safety
700 All America Way
Sunnyvale, CA 94086
 

Officer and Staff Complaints and Commendations

The Department of Public Safety is committed to providing high quality police and fire services to the community. In order to be responsive to community needs, it is necessary to have citizen input.

The Sunnyvale Department of Public Safety encourages recommendations from the public on ways to improve our services. We welcome commendations for personnel who perform their duties exceptionally well and encourage inquiries and complaints about questionable performance, actions, policies or procedures. Your constructive comments about our service will help us maintain our high level of service and foster a healthy relationship with the community.

Chief Frank Grgurina
Director of Public Safety

How to Make a Citizen's Inquiry, Complaint or Commendation

An Inquiry, Complaint or Commendation can be made by using any of the following methods:
  • Download, print and complete a form. 
Download form in:   ENGLISH   ESPAÑOL   中国(格式)     हिंदी      Tiếng Việt  
  • Then mail the completed form to:
    Department of Public Safety
    Office of the Director 
    P.O. Box 3707 
    Sunnyvale, CA. 94088-3707

    FAX the completed form to:
    (408) 730-5713

    Or drop off the completed form in person at:  
    Department of Public Safety
    700 All America Way
    Sunnyvale, CA 94086

    Email the completed form to Internal Affairs Answer Point at:
    InternalAffairs@sunnyvale.ca.gov

Or speak to an On-duty Supervisor: 
You may also
  • Call the anonymous hotline at (408) 524-COPS (2677) 

Please preserve any pictures, videos or documents which may assist us in our investigation.

Electronic Commendation or Complaint Form (English ONLY)

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City of Sunnyvale

Normal City Hours of Operation are
8 a.m. until 5 p.m.

(408) 730-7500

  • Sunnyvale City Hall
  • 456 W. Olive Ave.
  • Sunnyvale, CA 94086
  • TDD (408) 730-7501
  • Map and Directions 
  • City of Sunnyvale Logo
 

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