SUBJECT: Amendment to the Classification Plan and Salary Resolution: Permit Technician (RTC #98-270)

This report recommends the new classification of Permit Technician.

The Community Development Department recognizes a need for individuals to assist in the review and processing of simpler planning and building permits. For the past year the department has made assignments to Principal Office Assistant and Senior Office Assistant staff consistent with the skills required of a Permit Technician. The classification of Permit Technician is more appropriate in the types of duties and skills needed by this individual than the more generic Principal Office Assistant classification. These positions support both the Building and Planning Divisions in a more specific technical role than expected of a senior or principal office assistant.

With changes in technology the more traditional office assistant is not needed. The department has seen a very large increase in the number of simpler building and planning permit applications. A permit technician has specific training to assist with these applications. More highly trained and experienced staff can focus on other building and planning permits that have become more complex over the last several years. For the past year the department has tested these positions and found that we are better able to meet our service objectives.

It is proposed that the Classification Plan and Salary Resolution be amended to provide the below-listed pay range for the new classification. The recommended range was arrived at by comparing comparable salaries in neighboring cities against Sunnyvale’s internal salary structure.