The City provides maintenance services for approximately 37,000 street trees, with the assistance of property owners. The City provides pruning services for street trees to maintain structural integrity and to avoid branch or trunk failure as much as possible. Residents are expected to maintain any debris in the right-of-way, water their street trees as needed and report any problems regarding their street trees.
Before working on a tree, you need to know whether it is a street tree or a private tree. The City regulates the care of these trees differently.
A tree whose trunk is within the City right-of-way area starting from the face of curb and extending approximately 11 feet into a property. Measurements can vary depending on the size of the street.
Any tree in any public green space, such as parks, center medians in roadways and City campuses.
A tree whose trunk is completely outside of the City right-of-way. The City does not provide services for private trees.
Residents are expected to clean up debris in the right-of-way and water their street tree as needed.
Most private tree issues are a private civil matter. If your neighbor's tree is dead or impacting your property, contact your neighbor. If you believe the tree is causing a dangerous situation in the public right of way, call the City’s Neighborhood Preservation unit at 408-730-7610.
To request the free planting of a new street tree in front of your home, you will need to download and fill out a Street Tree Planting Agreement and Request Form.
Residents can prune low-growing limbs or brush on street trees from the ground using non-power hand tools to raise limbs less than 1-inch in diameter without obtaining a tree work permit. Any other type of pruning requires a street tree work permit.
For broken limbs or fallen trees, Monday to Friday, 7 a.m. to 4 p.m., call 408-730-7506.
For hazardous conditions only after hours, contact Public Safety at 408-730-7180.
If your street tree looks unhealthy, call 408-730-7506.