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Public Safety

What We Do

The Department of Public Safety is one of the few fully integrated police and fire departments in America. Public Safety Officers are cross-trained as police officers, firefighters and emergency medical technicians (EMTs), allowing the department to provide police, fire, and emergency medical services seamlessly to the community.

Sunnyvale enjoys a reputation for being one of the safest cities in America and consistently has one of the lowest crime rates of any city in the region and state. Much of the success can be attributed to the community policing and problem-solving approach that is employed by the department.

The department is organized into nine programs: Police Services, Fire Services, Community Safety Services, Personnel and Training Services, Investigation Services, Communication Services, Public Safety Administration Services, Records Management and Property Services, and Fire Prevention and Hazardous Materials Services.

Department Organizational Chart

Select Services and Programs

Public Safety Home
Trains you for emergency preparedness
Reports crime statistics
Handles animal control issues

General Information

Department Director
Chief Phan S. Ngo

Map to Public Safety
700 All America Way
Sunnyvale, CA 94086

Emergency and In-Progress Calls: Dial 9-1-1

General Information Phone:

Email Public Safety Administration

Monday to Friday, 8 a.m. to 5 p.m.
Saturday, noon to 4 p.m.

Last Updated: Jun 25, 2021